Radiology - Imaging - Wilmington Health
Radiology • Wilmington, NC
Ratings by platform
- Birdeye: 4.8 out of 5 stars (Midtown Internal Medicine) (566 reviews (Midtown))
- Birdeye: 4.2 out of 5 stars (Jacksonville Family Medicine) (728 reviews (Jacksonville))
- Birdeye: 4.8 out of 5 stars (Leland Internal Medicine) (179 reviews (Leland))
What patients say
Patients praise
- Technologists are frequently described as kind, compassionate, professional, and reassuring, especially during sensitive procedures like MRIs.
- Patients appreciate the clean, modern, and calming environment of the facilities.
- Some patients report seamless and efficient check-in experiences.
- Staff go out of their way to support patients who are anxious or in pain.
Common complaints
- Frustrations with scheduling departments, including misinformation about availability, long wait times, and appointment changes without notice.
- Communication issues, such as difficulties in receiving test results or lack of follow-up from providers.
- Occasional reports of rudeness or unprofessional demeanor from administrative or front-desk staff.
- Concerns regarding equipment availability (e.g., broken X-ray machines).
In patients' words
"It was the smoothest, most patient-focused diagnostic experience I’ve ever had; I left feeling genuinely cared for rather than just processed."
— Patient review of Radiology - Mayfaire V"The reviewer emphasizes the humanity shown by these staff members in an increasingly impersonal medical world and highly recommends the MRI experience at this location, specifically mentioning the compassionate care provided by these 'angels on earth.'"
— Patient review recount of MRI experience"If you use this group expect them to not only change your appointment without notice, but also the treating physician without notice or your consent!"
— Patient review of Family Medicine - JacksonvilleMore clinics in Wilmington
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