Primary Care Pediatrician, Wilmington
Pediatrics • Wilmington, DE
Ratings by platform
- Vitals (Dr. Karen M. Kelly): 32 ratings (mixed reviews) (7 written reviews)
- Vitals (Dr. Patricia H. Purcell): 4.7/5 stars (26 ratings with 6 written reviews)
- RateMDs (Dr. Patricia L. Scott): 3.4/5 stars (11 reviews)
- Zocdoc (Dr. Erin Adonnino): 4.96/5 stars (24 reviews)
- Rater8 (Dr. Taylor Genaway): 4.9/5 stars (16 ratings)
What patients say
Patients praise
- Knowledgeable, thorough, and highly experienced physicians
- Compassionate and caring bedside manner among many providers
- Strong patient rapport, particularly with children and families with special needs
- Effective communication and willingness to explain medical conditions clearly
- High likelihood of recommendation from satisfied long-term patients
Common complaints
- Unprofessional or disorganized office staff and front-desk communication issues
- Long wait times for appointments and office visits
- Frustrating experiences with billing, insurance pre-authorizations, and paperwork handling
- Concerns regarding bedside manner, perceived condescension, or dismissiveness from some providers
- Difficulties with appointment scheduling, cancellations, or strict tardiness policies
In patients' words
"Dr.Goel is absolutely amazing. She is extremely through and very kind. She is my son’s primary care physician, I could not have asked for better care for my family."
— Healthgrades (Dr. Annuradha Goel)"However the unprofessionalism of the office staff and long wait times really brings the practice down!!! The office facilities are below average as well - felt like I was going to a chop shop !!!"
— Vitals (Dr. Patricia H. Purcell)"Terrible bed side manor, rude, unprofessional, spiteful, and his staff is absolutely terrible with billing and paperwork"
— Healthgrades (Dr. Hoke Pollock)"The staff at the front desk are very unprofessional and have been for years. Apparently answering the phone is more important than checking someone in."
— LocalityBiz (Nemours Children's Health, Jessup Street)More clinics in Wilmington
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