Nemours Children's Health, Wilmington
Pediatrics • Wilmington, DE
What patients say
Patients praise
- Knowledgeable, thorough, and highly experienced physicians
- Compassionate and caring bedside manner among many providers
- Strong patient rapport, particularly with children and families with special needs
- Effective communication and willingness to explain medical conditions clearly
- High likelihood of recommendation from satisfied long-term patients
Common complaints
- Unprofessional or disorganized office staff and front-desk communication issues
- Long wait times for appointments and office visits
- Frustrating experiences with billing, insurance pre-authorizations, and paperwork handling
- Concerns regarding bedside manner, perceived condescension, or dismissiveness from some providers
- Difficulties with appointment scheduling, cancellations, or strict tardiness policies
In patients' words
"The staff at the front desk are very unprofessional and have been for years. Apparently answering the phone is more important than checking someone in."
— LocalityBiz (Nemours Children's Health, Jessup Street)More clinics in Wilmington
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