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Pediatrics at Wilmington

Pediatrics • Wilmington, DE

★★★★☆3.6/592 reviews across 2 platforms

Ratings by platform

  • Birdeye (Wilmington Pediatrics): 3.1/5 (32 reviews)
  • Birdeye (Seaside Pediatrics, P.A.): 3.8/5 (60 reviews)

What patients say

Patients praise

  • Highly compassionate, knowledgeable, and attentive medical providers
  • Good rapport with children and effective communication with parents
  • Positive experiences with sick visits and timely care from doctors
  • Welcoming and clean office environments at some locations
  • Helpful support staff (nurses/medical assistants) in specific instances

Common complaints

  • Long wait times in waiting rooms
  • Concerns regarding front desk staff and customer service friendliness
  • Difficulties with billing and administrative processes
  • Reports of disorganized office operations
  • Varying quality of bedside manner depending on the specific provider

In patients' words

"The doctors are nice but the customer service is lousy. We went for our daughters 18mo checkup and sat in the patient room for 40 minutes."

— Patient review for Wilmington Pediatrics

"Unfortunately, the front desk staff has been consistently rude, and I no longer feel confident in the competency of the medical team."

— Patient review for Carolina Pediatrics of Wilmington

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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