Novant Health Heart & Vascular Institute – Wilmington Main
Cardiology • Wilmington, NC
Ratings by platform
- Novant Health Heart & Vascular Institute - Wilmington (Yelp): Excellent (text review summary; no star value shown in snippet) (Not specified in snippet)
- Novant Health Heart & Vascular Institute - Wilmington Annex (Birdeye): 5.0 star rating (3 reviews)
- Novant Health (Birdeye): 1.4 star rating (9 reviews)
- Novant Health Heart & Vascular Institute - Wilmington Main (Provider profile ratings): 4.9 (176 ratings) (176 ratings)
- David Weaver, MD (Novant Health provider ratings): 4.7 (220 ratings)
- Novant Health Heart & Vascular Institute - Wilmington Main (U.S. News patient experience): Patient Experience score: 4/5 (38 Reviews)
What patients say
Patients praise
- Physicians and care are described as excellent/professional, attentive, and patient-focused
- Staff and office teams are described as courteous, helpful, and kind
- Patients report improved outcomes or feeling reassured/less anxious before or after care (including surgery/cardiac care)
Common complaints
- Overall Novant Health experiences include complaints about unprofessional behavior, poor communication/follow-up, and long waits
- Some reviews mention billing/charge issues or lack of information
- At least one complaint-style review describes difficulty getting appointments in a timely manner and dismissive staff attitudes
In patients' words
"“Dr. Spencer is excellent! He has a laid back demeanor… He'd already reviewed all of my prior visit notes… Highly recommend!!”"
— drracheleidelman.com (Novant Health Heart & Vascular Institute - Wilmington Main)"“Excellent care. Patient focused. Wonderful physicians and entire staff are helpful, informative and courteous.”"
— Yelp (Novant Health Heart & Vascular Institute - Wilmington)"“They are so very unprofessional… keep calling to check on my father and no one's answering me… terrible.”"
— Birdeye (Novant Health - 9 reviews)"“I worked for Novant in Charlotte… It is impossible to get an appointment in a timely manner… the staff all take a cavalier attitude…”"
— ComplaintsBoard (Novant Health review: “Thought it couldn't get any worse”)"“Wheelchair accessible… 4.7 (220 ratings)… Definitely would and will continue to recommend Novant Health Heart Associates.”"
— Novant Health (David Weaver, MD provider page)More clinics in Wilmington
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