AFC Urgent Care
Primary Care • Willingboro, NJ
What patients say
Patients praise
- High patient satisfaction and personal recommendations for specific physicians
- Patients feeling listened to and cared for by providers
- Friendly, professional, and efficient support staff at certain departments or locations
- Positive experiences with timely and attentive clinical services in specialized departments like radiology or labs
Common complaints
- Difficulties with scheduling appointments and reaching staff via phone call centers
- Reports of rude or unhelpful administrative/reception staff
- Concerns regarding physician attentiveness during consultations
- Issues with timely processing of insurance referrals
- Hospital patient satisfaction survey results noting communication gaps and staff responsiveness issues
In patients' words
"Impossible to call and speak with someone at a specific office. All calls are routed through a call center. The people answering the phone have no clue."
— Patient review regarding Cooper Specialty Care schedulingMore clinics in Willingboro
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