Cooper Primary and Specialty Care at JFK
Primary Care • Willingboro, NJ
Ratings by platform
- Cooper Health Official Website: 4.7/5 (679 reviews)
What patients say
Patients praise
- Appreciation for quality of care and knowledgeable medical professionals
- Friendly demeanor of some doctors and staff members
- Supportive environment for patients
Common complaints
- Difficulties with appointment scheduling and call center accessibility
- Issues with billing and referral processing
- Reports of unprofessional or condescending staff behavior
- Concerns regarding patient communication and follow-up
In patients' words
"The absolute worse experience just trying to get an appointment with a dietitian... I spoke to 4 people to book an appointment and still didn't get called for an appointment."
— LocalityBiz"Cathy the receptionist is very nasty and condescending... Cooper and their billing department are completely incompetent."
— USCompanies.net"The team provides a welcoming environment where numerous patients feel genuinely listened to and supported during their treatment journeys."
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