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Hartford HealthCare Rehabilitation Network

Rheumatology • Willimantic, CT

★★★☆☆3.0/58 reviews across 1 platform

Ratings by platform

  • Google My Business (general network): 3/5 (8 reviews)

What patients say

Patients praise

  • knowledgeable and professional therapists
  • personalized care and effective treatment plans
  • friendly and caring staff demeanor in clinical settings
  • clear explanations of exercises and treatment goals

Common complaints

  • difficulties scheduling follow-up appointments
  • concerns regarding billing practices
  • negative interactions with office staff regarding scheduling and reception
  • complaints about limited availability for recurring sessions

In patients' words

"The office staff are professional yet friendly. I am very happy with the personalized care I have been given... They have a new app that shows videos of recommended exercises with timers."

— Yelp review

"The physical therapists and staff are wonderful. The problem is, and it is big, that you can schedule your 1st appointment and then may not get s an another for 2-3 weeks. I had to quit because I had been working with one therapist, and neither he nor any other therapist had any openings at all."

— LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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