Arthritis Management | hartfordhealthcarerehabnetwork.org | CT
Rheumatology • Willimantic, CT
Ratings by platform
- Yelp (Brand-wide): 3.3/5 stars (20 reviews)
- Google My Business (general network): 3/5 stars (8 reviews)
What patients say
Patients praise
- knowledgeable and professional therapists
- personalized care and effective treatment plans
- friendly and caring staff demeanor in clinical settings
- clear explanations of exercises and treatment goals
Common complaints
- difficulties scheduling follow-up appointments
- concerns regarding billing practices
- negative interactions with office staff regarding scheduling and reception
- complaints about limited availability for recurring sessions
In patients' words
"The office staff are professional yet friendly. I am very happy with the personalized care I have been given... They have a new app that shows videos of recommended exercises with timers."
— Yelp review"The physical therapists and staff are wonderful. The problem is, and it is big, that you can schedule your 1st appointment and then may not get s an another for 2-3 weeks. I had to quit because I had been working with one therapist, and neither he nor any other therapist had any openings at all."
— LocalityBiz review"One of the worst providers I have dealt with. The office staff is the worst with scheduling and cancelling appointments."
— Google My Business reviewMore clinics in Willimantic
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