Hartford HealthCare HealthCenter - Willimantic | CT
Rheumatology • Willimantic, CT
Ratings by platform
- Zocdoc: 5/5 (30)
- Vivian Health (Windham Hospital): 3.3/5 (7)
- Yelp (Hartford HealthCare Medical Group): 1.7/5 (141 (general brand))
What patients say
Patients praise
- High-quality care from specific providers (e.g., APRNs)
- Appreciation for personalized attention and trust built over time
- Quick and quality service reported at urgent care locations
- High satisfaction with bedside manner in specific urgent care settings
Common complaints
- Patient-reported unprofessional behavior by some staff and providers
- Complaints regarding short-notice appointment cancellations and lack of follow-up
- Issues with staff communication and perceived rudeness from office management
- Reports of high patient-to-staff ratios in related local facilities
In patients' words
"2 appointments cancelled on short notice, no follow up with patient, Dr.Lima talked down... office manager supported his rudeness. Awful place."
— Yelp user review for Hartford HealthCare Medical Group in Willimantic"I have been with Beth now for 5 years and when I call and cannot see her, I am skeptical going to anyone else... I know she truly cares about me."
— Yelp user review for Hartford HealthCare Medical Group in WillimanticMore clinics in Willimantic
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