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Hartford HealthCare HealthCenter - Willimantic | CT

Rheumatology • Willimantic, CT

★★★★★5.0/530 reviews across 1 platform

Ratings by platform

  • Zocdoc: 5/5 (30 reviews)

What patients say

Patients praise

  • High-quality care from specific providers (e.g., APRNs)
  • Appreciation for personalized attention and trust built over time
  • Quick and quality service reported at urgent care locations
  • High satisfaction with bedside manner in specific urgent care settings

Common complaints

  • Patient-reported unprofessional behavior by some staff and providers
  • Complaints regarding short-notice appointment cancellations and lack of follow-up
  • Issues with staff communication and perceived rudeness from office management
  • Reports of high patient-to-staff ratios in related local facilities

In patients' words

"2 appointments cancelled on short notice, no follow up with patient, Dr.Lima talked down... office manager supported his rudeness. Awful place."

— Yelp user review for Hartford HealthCare Medical Group in Willimantic

"I have been with Beth now for 5 years and when I call and cannot see her, I am skeptical going to anyone else... I know she truly cares about me."

— Yelp user review for Hartford HealthCare Medical Group in Willimantic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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