Hartford HealthCare Rehabilitation Network
Physical Therapy • Willimantic, CT
Ratings by platform
- LocalityBiz: 2/5 stars (1)
What patients say
Patients praise
- Compassionate and knowledgeable clinical staff/therapists
- Effective physical therapy and rehabilitation outcomes
- Seamless connectivity between different specialists and rehab locations within the HHC network
Common complaints
- Difficulties scheduling consistent follow-up appointments (multi-week delays)
- Reports of insensitive or dismissive behavior from some staff members
- Perceived lack of administrative responsiveness or pushiness by front desk personnel
In patients' words
"The physical therapists and staff are wonderful. The problem is, and it is big, that you can schedule your 1st appointment and then may not get s an another for 2-3 weeks. I had to quit because I had been working with one therapist, and neither he nor any other therapist had any openings at all."
— LocalityBiz user review"This insensitive and uncaring woman has no business working with the public. Totally heartless. If I could give her a 0 I would. The only reason I even think about giving this place 1 star is the nurse Angela was very [helpful] to me."
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