Hartford HealthCare HealthCenter - Willimantic
Physical Therapy • Willimantic, CT
Ratings by platform
- Yelp: 1.7/5 (141 (brand-wide))
- Zocdoc (Urgent Care): 5/5 (30)
- Vivian Health (Hospital): 3.3/5 (7)
- Internal Hartford HealthCare provider pages: 4.7-5.0/5 (provider-specific) (varies per provider (e.g., 123-278+ surveys))
What patients say
Patients praise
- High satisfaction with individual providers (e.g., APRNs and doctors receiving 4.7-5.0 ratings)
- Strong trust and long-term care relationships with specific clinicians
- Convenient locations for physical therapy and specialized services
- Positive experiences reported for urgent care services
Common complaints
- Short-notice appointment cancellations
- Perceived rudeness or lack of bedside manner by some providers
- Concerns about patient-to-staff ratios in associated hospital settings
- Dissatisfaction with administrative communication and management follow-up
In patients' words
"I have been with Beth now for 5 years and when I call and cannot see her, I am skeptical going to anyone else. I have come to trust Beth with anything regarding my healthcare."
— Yelp Review"2 appointments cancelled on short notice, no follow up with patient, Dr.Lima talked down... office manager supported his rudeness. Awful place."
— Yelp ReviewMore clinics in Willimantic
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