The Hartford HealthCare Cancer Institute at The Hospital of Central ...
Oncology • Willimantic, CT
Ratings by platform
- Hartford HealthCare internal provider profile pages: 4.9/5
What patients say
Patients praise
- Modern, clean, and welcoming facilities designed for comfort and reduced anxiety
- Professional, efficient, and friendly staff in many departments
- State-of-the-art technology (e.g., advanced imaging and infusion suites)
- Strong focus on compassionate, patient-centered care and patient ambassadors to guide the experience
Common complaints
- Inconsistent quality of care depending on the specific doctor or provider visited
- General organizational complaints regarding billing and administrative processes associated with Hartford HealthCare Corporation
- Some patients feel rushed or believe providers do not always help find necessary answers
In patients' words
"Terrible. On multiple occasions HHC has billed me for the discount applied after my insurance."
— BBB user review regarding Hartford HealthCare CorporationMore clinics in Willimantic
Hartford HealthCare Cancer Institute - Backus Hospital at Willimantic
Patients praise: positive patient experiences with individual physicians (e.g., medical oncologists) · good scores for hospital facilities and staff communication in elective surgery domains.
Sowmya Suraj Kurtakoti, MD
Patients praise: Professional and thorough exams · Compassionate, kind, and caring bedside manner.
Hartford HealthCare HealthCenter - Willimantic
Patients praise: High patient ratings for individual providers (e.g., 4.7-5.0 range) · Highly-rated urgent care services (5-star reviews).
Hartford HealthCare Heart and Vascular Institute
Patients praise: Highly positive patient feedback praising attentiveness, thoroughness, and not rushing appointments · Positive remarks about staff being caring/kind and explaining conditions and treatment clearly.
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