Sports Medicine Physicians Treating The Athletes of Hampton Roads
Sports Medicine • Williamsburg, VA
Ratings by platform
- Healthgrades (Dr. Loel Payne): 4.8-4.9 out of 5 stars (162 reviews)
- rater8 (Dr. John Hunter Matthews): 4.9 out of 5 stars (316 reviews)
- DocSpot (Dr. Nicholas K. Sablan): 4.91 out of 5 stars (1,021 ratings)
What patients say
Patients praise
- Physicians are frequently described as knowledgeable, professional, and skilled surgeons
- Many patients report successful outcomes, particularly regarding surgeries and pain relief
- Strong clinical expertise, especially in joint replacement and sports-related injury recovery
- High professional regard among peers, with several doctors recognized as "Top Docs" in regional publications
Common complaints
- Administrative and scheduling challenges, including difficulty booking appointments and unresponsive staff
- Long wait times in waiting rooms
- Mixed feedback on bedside manner, with some patients feeling rushed or unheard
- Concerns regarding the clarity of post-operative pain management instructions
In patients' words
"Dr. Payne and his staff in Williamsburg were absolutely awesome! ... I cannot recommend he and his staff more and am so grateful for what they did for me."
— Vitals Patient Review"Old school doc that listens, talks to you and not at you. Kind and personable. Realistic!"
— rater8 Patient Review"Same complaint as everyone else. The office staff in Newport News is the absolute worst. ... The two times weve had appts with dr sending both times weve been left in the waiting room for over an hour."
— Medical review site/Consumer feedback"His bedside manner is horrible. The last appointment my fiance was with me and the doctor wouldn’t let either of us talk and he was not willing to talk surgery as a quick fix to get me back to work."
— Healthgrades Patient ReviewMore clinics in Williamsburg
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