Hampton Roads Orthopaedics | Spine & Sports Medicine | HROSM
Sports Medicine • Williamsburg, VA
Ratings by platform
- Birdeye: 4 out of 5 stars (35 reviews (specific to Pain Management Center location))
- Vitals: Ratings range from 3.4 to 4.3 for individual providers within the practice (Not specified (aggregated practice data))
What patients say
Patients praise
- Highly attentive and caring physicians and staff
- Successful outcomes for surgical procedures such as knee and hip replacements
- Effective physical therapy and post-operative rehabilitation experiences
- Patients feeling valued and understood by their healthcare providers
Common complaints
- Difficulties with communication, such as unresponsive phone lines or unreturned calls
- Frustration regarding medical processes, such as appointment protocols or medication management
- Mixed experiences with the thoroughness of diagnostic consultations
In patients' words
"Dr. Swenson was so caring and very attentive. He always took his time with me, which made me feel like he truly cared about me."
— HROSM Patient Testimonial (Susie)"They will not answer the phone. They will not return phone calls. They will not prescribe pain medication. It is a scam."
— Birdeye User Review"Dr. Keller is awesome. He was always there for me. He knew how insecure I was about the appearance of my toe, and I felt like he valued that as much as I did. That really meant a lot to me."
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