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Hampton Roads Orthopaedics Spine & Sports Medicine

Sports Medicine • Williamsburg, VA

★★★★☆4.0/535 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4/5 (35 reviews)
  • Vitals

What patients say

Patients praise

  • Highly attentive and caring physicians and staff
  • Successful outcomes for surgical procedures such as knee and hip replacements
  • Effective physical therapy and post-operative rehabilitation experiences
  • Patients feeling valued and understood by their healthcare providers

Common complaints

  • Difficulties with communication, such as unresponsive phone lines or unreturned calls
  • Frustration regarding medical processes, such as appointment protocols or medication management
  • Mixed experiences with the thoroughness of diagnostic consultations

In patients' words

"They will not answer the phone. They will not return phone calls. They will not prescribe pain medication. It is a scam."

— Birdeye User Review

"Dr. Keller is awesome. He was always there for me. He knew how insecure I was about the appearance of my toe, and I felt like he valued that as much as I did. That really meant a lot to me."

— HROSM Patient Testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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