Sentara Williamsburg Regional Medical Center
Orthopedics • Williamsburg, VA
What patients say
Patients praise
- High professional competence and surgical success, particularly for spinal procedures
- Effective communication and detailed explanations of conditions and treatments
- Compassionate and attentive patient care reported by many patients
- Positive surgical outcomes and restoration of mobility
Common complaints
- Perceived poor bedside manner and arrogance with some providers
- Dissatisfaction with diagnostic processes or perceived lack of follow-up
- Concerns regarding office management, including scheduling and insurance processes
In patients' words
"Dr. Moore was knowledgeable, kind, and courteous... My hamstring pain has nearly gone!"
— Vitals review for Dr. Jeffrey Moore"Dr Mason is an excellent surgeon and my spinal fusion was complex... I don’t wake up with the pain I had before the surgery."
— rater8 review for Dr. Jonathan Mason"Poor bedside manner, brushed me off and never looked back."
— Vitals review for Dr. Jeffrey MooreMore clinics in Williamsburg
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