Williamsburg Office | Colonial Behavioral Health
Mental Health • Williamsburg, VA
Ratings by platform
- Rehab.com (Merrimac Trail location): 2.37/5 (27 reviews)
- Rehab.com (Child & Adolescent Services): 3/5 (4 reviews)
- Recovered.org (Trustscore): 3.19/5 (Based on limited data)
What patients say
Patients praise
- Professional staff and counseling services reported by some patients
- Positive staff sentiment regarding agency culture and career advancement opportunities
- High internal consumer satisfaction scores reported by the agency
- Broad range of services for various behavioral health and developmental needs
Common complaints
- Dissatisfaction with case management and care coordination
- Perceived lack of support or help during mental health crises
- Reports of inconsistent communication and scheduling issues
- Complaints regarding specific staff interactions or perceived incompetence
- Employee concerns about micromanagement and workplace environment
In patients' words
"Most of the staff is nice. Especially pharmacy and front desk. Excellent counseling services, professional staff, but they can't prescribe effective psych meds requiring you to find a doc who doesn't coordinate care with them."
— Rehab.com patient review"The worst place to go for anything mental health related. Incompetent staff. Did not offer any help in a mental health crisis situation."
— Rehab.com patient review"CBH has been my work home for just over 10 years... The management team takes the time to get to know the employees and make me feel like I am part of a big CBH family."
— Colonial Behavioral Health employee testimonialMore clinics in Williamsburg
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