Sentara Family Medicine Physicians located in Williamsburg
Family Medicine • Williamsburg, VA
Ratings by platform
- Birdeye (aggregated from sources like Google): 4.2 out of 5 stars (95 reviews)
- OpenGovNY: 3.4 out of 5 stars (Not explicitly stated (based on limited reviews))
What patients say
Patients praise
- Caring and thorough medical providers
- Personalized attention during appointments
- Minimal waiting times for some patients
- Friendly office environment reported by some patients
Common complaints
- Rude front desk and administrative staff
- Difficulty scheduling appointments and long wait times
- Communication issues regarding test results and referrals
- Frustration with office management and after-care answering services
In patients' words
"Love the practice but very rude front desk staff and after care answering service. Should hire people with personal skills"
— Frances Saxton via OpenGovNY"I truly felt as if I was being listened to and they weren't trying to rush out the door. Waiting room time is minimal as well."
— Sarah Thompson via OpenGovNY"My Primary Care Physician sent a message... indicating that he wanted to see me... Haven't heard from his staff yet (a week later)... What kind of Catch-22 is the ..."
— Patient via BirdeyeMore clinics in Williamsburg
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