Riverside Primary Care New Town | Williamsburg VA
Family Medicine • Williamsburg, VA
Ratings by platform
- Healthgrades: 5.0 out of 5 stars (18 ratings (for Dr. Jeffrey Carter))
- Riverside Health System Website (Press Ganey): 4.8 out of 5 stars (210 ratings (for Dr. Ryan Gentry Williams))
- Birdeye: 3.5 out of 5 stars (13 reviews (for Riverside Primary Care Midtown))
What patients say
Patients praise
- High satisfaction with specific physicians' medical knowledge and care
- Positive experiences with online patient portals like MyChart
- Appreciation for staff and office environment by some patients
Common complaints
- Difficulties with aftercare and follow-up communication
- Perceived lack of compassion or bedside manner in some staff members
- Frustration with administrative or scheduling procedures
In patients' words
"The physicians are excellent during in person appointments. However, the aftercare experience has been consistently disappointing for my child and I and this has reached a point where I am genuinely frustrated."
— Birdeye (Review for Riverside Primary Care Midtown)"You honestly can’t expect much out of Riverside. They simply don’t care about the wellbeing of patients and they have no problem treating you like garbage."
— LocalityBiz (Review for Riverside Primary Care Kiln Creek)More clinics in Williamsburg
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