Family Medicine in Wilkes Barre, PA - ProviderMatch - Geisinger
Primary Care • Wilkes-Barre, PA
Ratings by platform
- CMS HCAHPS / Momentary Labs: 2/5 (1,785 reviews)
What patients say
Patients praise
- High ratings for individual providers on the Geisinger platform
- Specific praise for providers being thorough, attentive, and professional
- Effectiveness of the ProviderMatch tool for searching and scheduling
- Some patients report excellent care and supportive staff interactions
Common complaints
- Long wait times in the emergency room
- Concerns regarding staff communication and responsiveness
- Reports of rudeness from some staff members
- Complaints about patient experience and facilities in hospital settings
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