Physical Therapy in Wilkes-Barre, PA | Ivy Rehab
Physical Therapy • Wilkes-Barre, PA
Ratings by platform
- Company-wide internal reporting: Company-wide average score cited as 4.9 out of 5 stars based on over 10,000 reviews (Over 10,000 reviews company-wide)
What patients say
Patients praise
- Professional and caring clinical staff
- Personalized treatment plans
- Welcoming and supportive atmosphere
- Convenient scheduling and access to therapy services
Common complaints
- Potential legal issues involving the company (though specific to national operations, not specifically identified for Wilkes-Barre)
- Complaints regarding billing experiences and transparency at a corporate level
In patients' words
"Customer feedback highlights the professionalism and caring attitude... Many customers appreciate the courteous, attentive assistance... The overall atmosphere is described as welcoming, with visitors feeling genuinely valued."
— Wheree - Cawley Physical Therapy & Rehab Review Summary"Quite possibly the worst billing experience I've ever encountered... I was told I need to pay a $40 copay each time. I did that. Months later a bill came."
— Better Business Bureau - Ivy Rehab Customer ReviewMore clinics in Wilkes-Barre
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