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Geisinger Orthopaedics Wilkes Barre

Orthopedics • Wilkes-Barre, PA

★★★☆☆2.5/51 review across 1 platform

Ratings by platform

  • Trustburn: 2.5/5 (1 review)

What patients say

Patients praise

  • High patient satisfaction scores for specific surgeons (e.g., Dr. James Murphy)
  • Effective surgical outcomes and pain relief reported by many patients
  • Appreciation for attentive, compassionate, and informative care from some providers
  • Clean facilities and professional, caring staff reported by some users

Common complaints

  • Difficult parking and crowded, uncomfortable waiting areas
  • Unprofessional staff behavior and sanitation concerns (e.g., masks not worn)
  • Appointment cancellations and scheduling frustrations
  • Perceived arrogance or poor bedside manner in some individual providers
  • Concerns regarding postoperative care and unwillingness to address complications by some providers

In patients' words

"I had the MIS TLIF surgery... I am 6 weeks post op & my pain is minimal... Dr Chen & his staff are amazing & friendly."

— a-better-place.com

"Parking was almost impossible. The waiting room is as soon as you open the door and it was so packed... this place would be a NIGHTMARE to take infants to!"

— a-better-place.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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