Geisinger Orthopaedics Wilkes Barre
Orthopedics • Wilkes-Barre, PA
Ratings by platform
- Geisinger Provider Profile (Dr. James Murphy): 4.9 out of 5 (41 reviews (336 ratings))
- Trustburn: 2.5 out of 5 (1 review)
- Vitals (Dr. David Kolessar): 4.2 out of 5
What patients say
Patients praise
- High patient satisfaction scores for specific surgeons (e.g., Dr. James Murphy)
- Effective surgical outcomes and pain relief reported by many patients
- Appreciation for attentive, compassionate, and informative care from some providers
- Clean facilities and professional, caring staff reported by some users
Common complaints
- Difficult parking and crowded, uncomfortable waiting areas
- Unprofessional staff behavior and sanitation concerns (e.g., masks not worn)
- Appointment cancellations and scheduling frustrations
- Perceived arrogance or poor bedside manner in some individual providers
- Concerns regarding postoperative care and unwillingness to address complications by some providers
In patients' words
"I had the MIS TLIF surgery... I am 6 weeks post op & my pain is minimal... Dr Chen & his staff are amazing & friendly."
— a-better-place.com"Dr. Kolessar is a very arrogant doctor who blames the patient if they don't heal well... After my surgery I needed a second opinion due to the pain, which he refused to address."
— Vitals (Dr. David Kolessar)"Parking was almost impossible. The waiting room is as soon as you open the door and it was so packed... this place would be a NIGHTMARE to take infants to!"
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