Children's Service Center | Health Services for Everyone
Mental Health • Wilkes-Barre, PA
Ratings by platform
- ABA Navigator: 4.3/5 (4 reviews)
- Glassdoor (employee reviews): 3.3/5 (19 reviews)
What patients say
Patients praise
- Some individual staff members are described as awesome or helpful
- Provides a wide range of integrated mental and physical health services for all ages
- Long-standing community presence and mission to support those in need regardless of insurance status
Common complaints
- Difficulties with administrative tasks such as scheduling and receiving callbacks
- Reports of rude or unprofessional staff behavior
- Perception of long wait times or inability to access services as promised
- Complaints regarding communication issues and difficulty reaching staff by phone
- Concerns about staff turnover and perceived inconsistency in care
In patients' words
"Some of the experience's have not been to my liking and wouldn't recommend their services because when you call to schedule they don't call back, certain employees are just flat out rude but there are a handful that were awesome..."
— FosterUsKids.org review"Lots of issues here, first one is you can't ever talk to anyone on the phone, you get transfered to voice mail, therapists come and go like revolving doors."
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