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Mental Health Professionals in Wilkes-Barre, Pennsylvania | Red ... logo

Mental Health Professionals in Wilkes-Barre, Pennsylvania | Red ...

Mental HealthWilkes-Barre, PA

★★★★★4.6/547 reviews across 4 platforms

Ratings by platform

  • Healthgrades (James Truscott, Ed.D): 5.0/5 (5)
  • Birdeye (Keystone Psychiatry): 4.9/5 (29)
  • ABA Navigator (Red Bird Mental Health): 4.6/5 (7)
  • ABA Navigator (Robinson Counseling Center): 3.0/5 (6)

What patients say

Patients praise

  • compassionate, attentive, and good listening skills of individual therapists or doctors
  • effective, life-changing treatment outcomes for some patients
  • convenience of telehealth services
  • professional and flexible scheduling with certain providers

Common complaints

  • administrative or billing issues and lack of communication
  • perceived incompetence of some staff members or doctors
  • difficulties in scheduling or receiving timely responses
  • concerns about the handling of mental health crises by some providers

In patients' words

"Dr. Joseph Ungvarsky is one of the best psychiatrists I've ever had. He's extremely kind, personable, and genuine. He truly listens, asks the right questions, and has been the only provider to take my concerns seriously and treat them correctly."

Birdeye (Keystone Psychiatry)

"If you want to feel respected and heard, if you want to grow and heal and thrive, Red Bird is quite simply the best practice around. Thank you, friends!"

ABA Navigator (Red Bird Mental Health)

"It was handled so poorly. 1 notice (by email) 5 days ago & I'm completely cut off from a service I desperately needed. 's left a very bad taste in my mouth & I don't need to deal with the organization again."

ABA Navigator (Red Bird Mental Health)

"This place is grossly incompetent. If I could give 0 stars I would. If you are looking for services that care about adults with mental health this is not the place. The counselors do not listen. Crisis workers do not know how to handle people in crisis. The Psychiatrist is a joke."

ABA Navigator (Robinson Counseling Center)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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