Primary Care Services - Westchester, White Plains, NY
Primary Care • White Plains, NY
Ratings by platform
- Birdeye (NewYork-Presbyterian Medical Group Westchester): 4.6/5 (27 reviews)
- Healthgrades (MedStar Health Primary Care at White Plains): 1.0/5 (1 review)
- Birdeye (White Plains Primary Care): 3.0/5 (3 reviews)
- Dr. Joshua Raff, MD: 4.9/5 (104 reviews (Healthgrades))
- White Plains Hospital Physician Associates (Dr. Robin Raschard): 4.8/5 (31 comments)
- WebMD (Dr. Ashleigh Mcgregor, MD): 5.0/5 (1 review)
What patients say
Patients praise
- High level of professionalism and care from specific physicians
- Physicians who are thorough, informative, and take time to listen to patient concerns
- Efficient and helpful office staff in some practices
Common complaints
- Scheduling issues, including last-minute appointment cancellations and difficulties booking appointments
- Poor communication from staff and doctors, including long wait times for callbacks or failure to provide test results
- Billing and transparency concerns regarding costs and estimates
- Unprofessional or indifferent interactions with administrative/front-desk staff
In patients' words
"If I could give zero stars, I would. I came to this practice because they advertise having multiple doctors available, but in reality no one ever has time. They constantly cancel appointments the same day..."
— LocalityBiz review of Westmed Medical Group"Dr Raff is an excellent, caring, and intelligent physician."
— Healthgrades review of Dr. Joshua Raff, MD"Dr. Raschard is exceptional! She is extremely knowledgeable and provides the best care that I've received... She takes her time to thoroughly go over my history and current issues, listens to my concerns..."
— White Plains Hospital Physician Associates patient comments for Dr. Robin Raschard, DO"Called and sounded like the staff lady was eating a sandwhich infront of a fan... I hung up if thats your front staff i can imagine the doctors. Nope i dodged that bullet."
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