Primary Care at White Plains | 20695
Primary Care • White Plains, NY
Ratings by platform
- Birdeye (MedStar Health: Primary Care at White Plains): 4.8/5 (542 reviews (Birdeye))
- Birdeye/Google (White Plains Primary Care): 3/5 (3 reviews)
What patients say
Patients praise
- Friendly and professional staff
- Attentive to patient needs
- Personalized care and concern for patient well-being
- Highly regarded medical providers
Common complaints
- Unprofessional front desk staff (talking, eating, personal conversations)
- Long wait times/hold times
- Communication issues/failure to respond to patient concerns
- Concerns regarding medical care quality and professional standards
In patients' words
"Reviews highlight the friendly and professional staff, who are attentive to patient needs."
— Wheree"Called and sounded like the staff lady was eating a sandwhich infront of a fan... i hung up if thats your front staff i can imagine the doctors."
— Birdeye (Google Review)"When you call they place you on hold forever. When ur in the office the receptionist like to carry-on personal conversations while patients are waiting."
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