Mental Health | Park Valley Behavioral Health Care | Wheeling
Mental Health Clinic • Wheeling, WV
Ratings by platform
- WebMD Care: 3.5/5 (10 ratings for Dr. Alfredo Aguirre)
What patients say
Patients praise
- Appreciation for competent, top-notch care
- Development of positive and supportive therapeutic relationships
- Helpfulness during periods of intense grief and mental health challenges
- Friendly and welcoming atmosphere
- Professionalism of staff and medical providers
Common complaints
- Issues with appointment cancellation policies and communication
- Reports of rude staff interactions
- Concerns regarding perceived prioritize of money over patient care
- Dissatisfaction with strict attendance/cancellation consequences
In patients' words
"I have been a patient at Park Valley for over 4 years now and have nothing to say but great things about the top notch service and wonderful folks who work there."
— LocalityBiz User Review"Miscommunication issues with first appointment. Rude staff. I spoke with them several times and they never told me that if I have to cancel my first appointment they wouldn’t see me."
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