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Park Valley Behavioral Health Care

Mental Health Clinic • Wheeling, WV

★★★★☆3.5/510 reviews across 1 platform

Ratings by platform

  • WebMD Care: 3.5/5 (10 reviews)

What patients say

Patients praise

  • Appreciation for competent, top-notch care
  • Development of positive and supportive therapeutic relationships
  • Helpfulness during periods of intense grief and mental health challenges
  • Friendly and welcoming atmosphere
  • Professionalism of staff and medical providers

Common complaints

  • Issues with appointment cancellation policies and communication
  • Reports of rude staff interactions
  • Concerns regarding perceived prioritize of money over patient care
  • Dissatisfaction with strict attendance/cancellation consequences

In patients' words

"I have been a patient at Park Valley for over 4 years now and have nothing to say but great things about the top notch service and wonderful folks who work there."

— LocalityBiz User Review

"Miscommunication issues with first appointment. Rude staff. I spoke with them several times and they never told me that if I have to cancel my first appointment they wouldn’t see me."

— LocalityBiz User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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