Mental Health Care in Wheeling, WV | Psychiatry & Counseling
Mental Health Clinic • Wheeling, WV
Ratings by platform
- Birdeye (Harmony, A Member of Transformations Care Network): 4.1/5 stars (136 reviews)
- LocalityBiz (directory average): 1.8/5 stars (average across directory) (2,788 reviews (total across directory))
- ABA Navigator (Harmony): 3.9/5 stars (23 reviews)
- Healthgrades (Kimberly Justice-Conley): 4.0/5 stars (4 ratings)
- Healthgrades (Beth Dague): 5.0/5 stars (1 review)
- US News Doctors (Dr. Paul B. Papadimitriou): 3/5 stars (15 reviews)
What patients say
Patients praise
- Some providers are described as caring, attentive, and helpful for anxiety and depression management
- Effective use of specific treatments like TMS (Transcranial Magnetic Stimulation) for depression
- Positive experiences with friendly and supportive staff at certain offices
- Patients reporting significant life improvements and gratitude for the care received
Common complaints
- Difficulties with administrative staff and communication (e.g., rude staff, miscommunication regarding appointments, poor scheduling)
- Concerns regarding appointment cancellations and strict cancellation policies
- Some patient experiences of feeling unheard or that providers did not listen well
- Specific complaints about unprofessional conduct (e.g., answering personal calls during sessions, judgemental attitudes, or yelling at patients)
- Some patients reported feeling that financial/billing considerations were prioritized over patient care
In patients' words
"I have been a patient at Park Valley for over 4 years now and have nothing to say but great things about the top notch service and wonderful folks who work there."
— Park Valley Behavioral Health Care review"Miscommunication issues with first appointment. Rude staff... They are more interested into money than caring for a client."
— Park Valley Behavioral Health Care review"TMS has saved my life. Hunter and Jen have been sent by God to get me to the treatment I needed."
— Harmony/Transformations Care Network review"She does not listen to the patient. Only paraphrases in her notes what she wants to hear. Will discontinue care... Highly recommend NOT going to her."
— Margaret Williams Baker (Nurse Practitioner) review"She yelled at my daughter for fidgeting when she was there for social anxiety. I will never take my children there again."
— Kimberly Justice-Conley reviewMore clinics in Wheeling
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