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Northwestern Medicine Behavioral Health Services Wheaton

PsychiatryWheaton, IL

★★★☆☆2.9/568 reviews across 1 platforms

Ratings by platform

  • Birdeye: 2.9 / 5 (68 reviews)

What patients say

Patients praise

  • Positive inpatient experiences for some patients
  • Helpful and supportive staff in specific cases
  • Access to free research programs for those with financial barriers

Common complaints

  • One-size-fits-all approach to treatment programs
  • Perceived lack of expertise or interest from some medical staff
  • Concerns regarding staff communication and privacy during inpatient stays
  • Frustration with intake and administrative department helpfulness

In patients' words

"Staff is amazing."

Birdeye Review

"They don't want you to get better. They just want you to comply and believe that 'staying positive' and using basic coping skills will fix all your problems."

Birdeye Review

"The people in the intake department are not helpful at all. They all have the personality of a drained battery and are very snobby!"

uscompanies.net Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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