Northwestern Medicine Pediatrics Wheaton
Pediatrics • Wheaton, IL
Ratings by platform
- Northwestern Medicine website: 4.9 out of 5 stars (based on 791 ratings) (791)
What patients say
Patients praise
- highly experienced and knowledgeable doctors
- doctors are caring, patient, and good with children
- high-quality clinical care and trust in medical advice
- nursing staff are appreciated for their kindness
Common complaints
- billing and insurance filing delays
- unexpected charges for routine questions during well visits
- unprofessional or unfriendly office staff interactions
- pressure regarding credit card on file/automatic payments
In patients' words
"Good service however terrible experience with billing/insurance claims. They waited 7+ months to file with our insurance which we had switched insurance by then... Patients deserve to know upfront if a question will trigger an additional charge."
— LocalityBiz review"Dr. Mikhailov was always knowledgeable about the latest vaccines, medicines and procedures. I relied on her opinion many times and was never disappointed."
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