801 Butterfield Road, Wheaton, IL 60189 - Duly Health and Care
Occupational Therapy • Wheaton, IL
Ratings by platform
- Birdeye: 4.7 out of 5 stars (342 reviews)
- Yelp: 3.5 out of 5 stars (23 reviews)
What patients say
Patients praise
- Positive bedside manner and professionalism of individual physicians and nurses
- Compassionate and attentive care from specific providers
- Convenient online scheduling and ease of access for some patients
Common complaints
- Difficulties scheduling appointments and long hold times on the phone
- Issues with improper or confusing medical billing practices
- Concerns regarding perceived lack of communication from staff
- Reports of being denied service due to missing insurance information or billing disputes
In patients' words
"Dr Jierschele was amazing! Bedside manner is second to none! ... Finally a very nice experience with Duly."
— LocalityBiz"Feels extremely shady for them to sneak in extra billing codes with very little criteria as to what we “can” talk about without it costing more money."
— Bippermedia"The doctors may be wonderful, but this organization is a disgrace. ... Duly Health is terrible at communication."
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