MercyOne Genesis Silvis Cardiac Rehabilitation
Cardiac Rehabilitation • Wheaton, IL
Ratings by platform
- Vivian Health: 3.5 out of 5 stars (17 reviews (specific to Vivian health platform))
- Nursa/Google Ratings aggregate: 2.4 out of 5 stars (144 reviews (aggregated))
- HCAHPS/Healthgrades (via CMS): 61% of patients highly satisfied/recommend the hospital (Not specified (HCAHPS survey data))
What patients say
Patients praise
- access to specialized programs like the Pritikin cardiac rehab program
- individual success stories highlighting positive outcomes in cardiac rehabilitation
- integrated, patient-centered cardiac rehabilitation services
Common complaints
- reports of neglectful, dismissive, or condescending care in general hospital reviews
- lower satisfaction ratings regarding hospital staff responsiveness compared to national averages
- mixed patient experience data with a 61% recommendation rate
In patients' words
"unnecessary rudeness and condescension. The care my dad received was neglectful, dismissive, and ethically unacceptable. The most horrific hospital in the Quad Cities."
— Yelp review of Genesis Medical Center-Silvis"David Muse... is now a regular, three days a week in rehabilitation at the hospital."
— Genesis Health System article on cardiac patient experienceMore clinics in Wheaton
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