Northwestern Medicine Behavioral Health Services Wheaton
Behavioral Health • Wheaton, IL
Ratings by platform
- Birdeye (aggregating Google reviews): 2.9/5 stars (68 reviews)
What patients say
Patients praise
- Some patients report excellent care and supportive staff members
- Positive experiences in inpatient and outpatient treatment settings reported by some users
Common complaints
- Staff privacy/confidentiality concerns regarding patient conversations
- Inadequate assessment of eating disorders and severe mental health conditions
- Perception that treatment focus is overly simplistic or dismissive of complex needs
- Allegations of unprofessional behavior by clinical staff
In patients' words
"They don't want you to get better. They just want you to comply and believe that 'staying positive' and using basic coping skills will fix all your problems."
— Birdeye/Google Review"I have been here many times for inpatient and outpatient treatment. This is the best place to receive care in the larger area. Staff is amazing."
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