Behavioral Health Clinic in Weymouth, MA - Colony Care
Behavioral Health • Weymouth, MA
Ratings by platform
- localitybiz.com: 1/5 stars (1 (individual review mentioned))
- Birdeye: Not explicitly quantified, but generally negative context (9)
What patients say
Common complaints
- Difficulties in communication (inability to reach office by phone)
- Unresponsive to voicemails
- Ambiguous and frustrating appointment scheduling process
- Rigid policies regarding missed appointments/no-shows
In patients' words
"The only way to try and schedule an appointment is by sending a request online. There's no way to connect to anyone in that office by phone. If you try to call, you immediately get sent to leave a voicemail, which they don't ever return."
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