Leslie C. Doctor, MD Ophthalmology | Yale New Haven Hospital
Ophthalmology • Westport, CT
Ratings by platform
- US News & World Report: 5/5 (Overall rating on US News) (67 reviews total)
- Healthgrades: 4/5 stars (37 ratings)
- Vitals: N/A (27 ratings and 7 written reviews)
What patients say
Patients praise
- highly knowledgeable and caring physician
- successful outcomes for cataract and other eye surgeries
- clear and informative explanations during consultations
- willingness to provide emergency care outside of normal hours
Common complaints
- long patient wait times
- inefficient and poor communication from administrative and billing staff
- perceived overbooking of appointments
- rude or dismissive customer service interactions
In patients' words
"Dr Leslie removed my cataracts in January. Surgery was a total success. Her staff was very friendly & accommodating."
— Yelp"Dr. Leslie is excellent but her billing staff is not. Was due a refund for a duplicate deductible payment from a February appointment and did not receive it until June 10th."
— Healthgrades"After an hour and fifteen minutes wait, doctor Doctor had still not seen me nor given me any update on timing so I left. ... I notified Maria at the front desk that almost 2 hours wait from the appointment time is not acceptable by any standard."
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