Arbor Family Medicine | Westminster - Colorado Physician Partners
Family Medicine • Westminster, CO
Ratings by platform
- Yelp (Arbor Family Medicine - Westminster): 2.0/5 (63 reviews shown on Apple Maps snippet; Yelp page shows 2.0 with ~63 reviews) (~63 reviews)
- Yelp (Arbor Family Medicine - Westminster, additional page): 2.0/5 (63-64 reviews (site shows 63/64 depending on page capture))
- BipperMedia (Arbor Family Medicine): 2.8/5 (102 reviews)
- TopRatedLocal (Arbor Family Medicine - Westminster): TopRatedLocal rating score 69.44 (with sub-scores incl. Facebook 2.8 average and Healthgrades 2.8 average) (5 reviews on TopRatedLocal; 50 Facebook reviews; 102? (not specified for Healthgrades in snippet))
- rater8 (Colorado Physician Partners - specific providers at CP2: Westmed Family Healthcare): 4.7/5 (Christian Castillo); 4.8/5 (Madison Parker); 5.0/5 (Kirstin Marolf) (20 ratings (Christian Castillo); 22 ratings (Madison Parker); 29 ratings (Kirstin Marolf))
What patients say
Patients praise
- Some individual clinicians/providers receive praise for being professional, listening, thorough, and answering questions (rater8 provider reviews).
- Some reviews describe better patient experience with attentive providers and not feeling rushed (Yelp Denver page snippet).
- A TopRatedLocal summary indicates some patients highlight caring/attentive staff and physicians who take time to listen.
Common complaints
- Very negative ratings and repeated complaints about front desk/office staff being unpleasant, unprofessional, or unresponsive (Yelp).
- Issues with prescriptions/med refills: providers refuse to call in prescriptions, require unnecessary in-person visits, and/or refuse medication refills (BipperMedia and Healthgrades).
- Long wait times/overbooking and high staff turnover (BipperMedia).
- Facility cleanliness/hygiene complaints and harsh treatment by staff/medical assistants (Healthgrades).
In patients' words
"“The front desk is AWFUL. They act like you're imposing on them... they never smile... They barely make eye contact.”"
— Yelp review snippet for Arbor Family Medicine (Westminster)"“This was my second visit... Once again, a terrible experience.”"
— Apple Maps snippet quoting Yelp content for Arbor Family Medicine (Westminster)"“The providers refuse to call in prescriptions, insisting on unnecessary in-person visits... long wait times are the norm.”"
— BipperMedia: Arbor Family Medicine reviews/rating summary"“MAs are rude. They hold your medications hostage, hang up on you, ignore your pharmacy's requests for refills...”"
— Healthgrades group-directory page (Westminster, CO) review snippet"“Courteous and understand... Super nice & knowledgable.”"
— rater8 review snippets for Christian Castillo, NP (Colorado Physician Partners – Westminster)"“Madison is very professional, thoughtful and caring.”"
— rater8 review snippets for Madison Parker, PA-C (Colorado Physicians Partners – Westminster)More clinics in Westminster
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