Arbor Family Medicine

Patients praise

• Some individual clinicians/providers receive praise for being professional, listening, thorough, and answering questions (rater8 provider reviews).
• Some reviews describe better patient experience with attentive providers and not feeling rushed (Yelp Denver page snippet).
• A TopRatedLocal summary indicates some patients highlight caring/attentive staff and physicians who take time to listen.

Common complaints

• Very negative ratings and repeated complaints about front desk/office staff being unpleasant, unprofessional, or unresponsive (Yelp).
• Issues with prescriptions/med refills: providers refuse to call in prescriptions, require unnecessary in-person visits, and/or refuse medication refills (BipperMedia and Healthgrades).
• Long wait times/overbooking and high staff turnover (BipperMedia).
• Facility cleanliness/hygiene complaints and harsh treatment by staff/medical assistants (Healthgrades).