Urology Services at UH St. John Medical Center | Westlake, OH
Urology • Westlake, OH
Ratings by platform
- Healthgrades (Dr. Kyle Ericson): 4.0 out of 5 stars (4 ratings)
- Vitals (Dr. Steven Lamb): 4.6 out of 5 stars (19 ratings)
- U.S. News & World Report (Hospital-wide): 88% willingness to recommend (hospital-wide) (N/A)
What patients say
Patients praise
- professional and clear communication from some providers
- high likelihood of recommendation (88%) reported by some patient satisfaction metrics
- access to advanced minimally invasive robotic surgical technology
Common complaints
- long wait times for procedures and appointments
- reports of unresponsiveness or lack of clear communication from staff/providers
- concerns regarding patient care coordination in hospital settings
In patients' words
"very clear and concise, staff was excellent and made what could have been difficult exam and testing easy to go through"
— Healthgrades Review (Dr. Kyle Ericson)"I was extremely nervous prior to my visit. Dr Lamb immediately explained the office procedure bringing my anxiety level down. I highly recommend this Doctor."
— Vitals Review (Dr. Steven Lamb)"My Dad waited hours to have a stent put in, but was never seen. ... A communicative, caring doctor would have just sent him home and re-scheduled, but instead he made him wait."
— Healthgrades Review (Dr. Kyle Ericson)More clinics in Westlake
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