University Hospitals St. John Medical Center
Orthopaedics • Westlake, OH
Ratings by platform
- Healthgrades
- US News & World Report: 5/5 (309 reviews)
- BestProsInTown (102 reviews)
What patients say
Patients praise
- Highly regarded orthopedic surgery services and skilled specialists
- Recognized for excellence in hip replacement procedures (High Performing)
- Professional medical staff and nursing teams praised by many patients
- Convenient access to comprehensive orthopedic and sports medicine care in the Westlake area
Common complaints
- Inconsistent staff responsiveness and help accessibility
- Occasional reports of long waits, particularly in the emergency department
- Some concerns regarding communication and bedside manner from individual providers
- Isolated complaints about facility environment
In patients' words
"Many patients highlight their positive experiences with orthopedic surgeries, noting the outstanding staff and the quality of care received."
— BestProsInTown"Staff doesn't respond quickly when patients need help; Patients often don't receive help when they request it."
— hospitalstats.org (aggregating user feedback)More clinics in Westlake
Crystal Clinic Orthopaedic Center
Patients praise: Some patients reported positive experiences with specific doctors · General acknowledgment of the clinic's specialized focus on orthopedic care.
Grace + Beauty Medical Spa
Patients praise: Friendly, welcoming, and professional staff · High-quality, natural-looking results for injections and facials.
Sports Medicine in Westlake, OH - ProviderMatch - Find a Provider
Patients praise: Providers described as knowledgeable and informative · Patients report feeling heard/respected and not rushed.
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