Orthopedic Services at UH St. John Medical Center | Westlake, OH
Orthopaedics • Westlake, OH
Ratings by platform
- Healthgrades: 73% of patients recommend the hospital (6% higher than national average) (N/A (Patient Experience data))
- US News & World Report: Various providers have ratings up to 5/5 stars (Individual surgeons have varying numbers of reviews (e.g., up to 309 reviews for some providers))
- BestProsInTown: Generally positive sentiment (102 reviews)
What patients say
Patients praise
- Highly regarded orthopedic surgery services and skilled specialists
- Recognized for excellence in hip replacement procedures (High Performing)
- Professional medical staff and nursing teams praised by many patients
- Convenient access to comprehensive orthopedic and sports medicine care in the Westlake area
Common complaints
- Inconsistent staff responsiveness and help accessibility
- Occasional reports of long waits, particularly in the emergency department
- Some concerns regarding communication and bedside manner from individual providers
- Isolated complaints about facility environment
In patients' words
"Many patients highlight their positive experiences with orthopedic surgeries, noting the outstanding staff and the quality of care received."
— BestProsInTown"Staff doesn't respond quickly when patients need help; Patients often don't receive help when they request it."
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