Urology Clinic in Westlake, OH
Urology • Westlake, OH
Ratings by platform
- Healthgrades / University Hospitals: 4.0 to 4.9 out of 5 stars (~320+ ratings combined for Dr. Kyle Ericson)
- Vitals / WebMD: 4.3 to 4.5 out of 5 stars (45-47 ratings for Dr. Reid Morse)
- Vitals / WebMD: 4.0 out of 5 stars (~38 ratings for Dr. Christopher Reese)
- Vitals: 4.6 out of 5 stars (19 ratings for Dr. Steven Lamb)
What patients say
Patients praise
- Clinical expertise and skill in performing procedures
- Reassuring and kind demeanor in some patient interactions
- Effective management of serious or life-threatening conditions
- Clear and concise explanations from some providers
- High overall star ratings for several individual doctors
Common complaints
- Difficulties in reaching doctors after tests or for follow-up questions
- Perceived lack of bedside manner, rudeness, or arrogance by some providers
- Long wait times for appointments or during office visits
- Concerns regarding communication breakdowns between office staff and physicians
- Occasional reports of feeling rushed or treated like a number
In patients' words
"My Dad waited hours to have a stent put in, but was never seen... A communicative, caring doctor would have just sent him home and re-scheduled."
— Healthgrades (Dr. Kyle Ericson review)"My family and I will always remember the kind and caring manner that Dr. Morse gave me in a time of serious concern... He is the best and I am alive because of him."
— Vitals (Dr. Reid Morse review)}},{quote:{citations:,confidence:"He acted like he was doing some kind of extraordinary favor by even returning my call but he bullied me for not asking him a question while he shouted me down so I couldn't ask the question!"
— WebMD (Dr. Christopher Reese review)More clinics in Westlake
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