Westlake Medical Campus: Specialties | Cleveland Clinic
Otolaryngology and Audiology • Westlake, OH
Ratings by platform
- Birdeye (Building A): 3.5/5 stars (80 reviews)
What patients say
Patients praise
- attentive and caring bedside manner of many providers
- thoroughness in listening to patient concerns
- high quality of care for pediatric services
- knowledgeable and personable medical staff
- effective resolution of health issues
Common complaints
- long wait times for appointments and blood draws
- perceived lack of concern or rudeness from some staff members
- unprofessional conduct or attire concerns regarding providers
- billing and communication transparency issues
- facility accessibility concerns, such as limited handicapped parking and lack of covered unloading areas
In patients' words
"Dr. Leone was amazing. Very attentive and caring"
— Cleveland Clinic Provider Page"Waited over 2 hrs for 7th grade shots. Very unorganized and unprofessional."
— Birdeye Review"She is honest respectfully and caring. The Cleveland Clinic should be honored to have her on their care team!!!!"
— Cleveland Clinic Provider Page"Been waiting for 56 minutes and counting!!!"
— LocalityBiz ReviewMore clinics in Westlake
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