Premier Physicians – Family & Internal Medicine, Surgical ...
Internal Medicine • Westlake, OH
Ratings by platform
- Birdeye (Google aggregation): 3.9 out of 5 stars (67 reviews)
- Facebook: 70% recommend (10 reviews)
- Birdeye (Google aggregation): 4.6 out of 5 stars (9 reviews (specific physician))
What patients say
Patients praise
- Appreciation for specific doctors and their bedside manner
- General praise for the office staff and building environment
- Some patients report thorough, caring interactions
Common complaints
- Difficulties with patient portal access
- Challenges transferring records to other facilities
- Specific reports of poor communication or lack of responsiveness from staff/providers
- Instances of patients feeling rushed or dismissed
In patients' words
"I was truly impressed by the care I had at Premier Physicians Westlake. Dr. Eric Kuivinen and his supporting staff were amazing. By far the best health care experience I've ever had."
— Birdeye/Google Review"The Portal is impossible to get into. The facility has trouble connecting to other hospitals. Had a lot of difficulty transferring labs and images. I do like the staff so far."
— Birdeye/Google Review"She didn't bother to order bloodworm. Called Thursday when worse. Never responded. Called Friday. She said that her answering service didn't give the message. Td me to get bloodwork. Called me 4 hours later. Go straight to the hospital. In acute kidney failure. When I complained, she fired me!"
— Birdeye/Google ReviewMore clinics in Westlake
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