Walk-In Clinic & Urgent Care in West Springfield, MA
Urgent Care • Westfield, MA
Ratings by platform
- Solv Health (American Family Care - West Springfield): 4.6/5 (1,498 ratings)
- Birdeye (Health MD Urgent Care): 4.2/5 (171 reviews)
- Solv Health (MedExpress Urgent Care - Westfield): 1.8/5 (5 patients)
- CVS MinuteClinic (West Springfield): 4.7/5 (153 ratings)
What patients say
Patients praise
- Compassionate and efficient care providers
- Convenient online booking options
- Friendly and accommodating staff members
- Clean and well-maintained facilities
Common complaints
- Long wait times, even with appointments
- Complaints regarding staff behavior and rudeness
- Quality of care concerns, including misdiagnosis and inadequate treatment
- Issues with administrative processes or equipment availability
In patients' words
"NP and medical assistant were very kind. Wait time was very long with appointment."
— Solv Health Review (American Family Care)"The staff is rude and seem to have other things to focus on rather than treating their patients well... I do not recommend going here for treatment, the staff is under qualified and rude."
— Solv Health Review (MedExpress Urgent Care)"Since the first time I came to this place I was treated with respect and care. I definitely would recommend it to the."
— Birdeye Review (Health MD Urgent Care)More clinics in Westfield
Priority Urgent Care and Walk-In Medical Practice in Westfield ...
Patients praise: friendly and caring staff · timely care/short wait times.
Women's Health | Compassionate OBGYN Care for Every Stage of Life
Patients praise: Compassionate and attentive care · Knowledgeable and thorough medical staff.
Family Medicine - Holyoke Health
Patients praise: providers described as caring and professional · effective communication and ability to explain medical information clearly.
Atlantic Medical Group Women's Health at Westfield
Patients praise: Knowledgeable and caring physicians · Efficient and pleasant appointment experiences for some patients.
Council On Aging / Senior Center
Patients praise: Friendly and helpful staff · High quality of meals offered at the center.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.