Mass General Brigham Orthopedics Walk-ins
Orthopedic Clinic • Westfield, MA
Ratings by platform
- Mass General Brigham Orthopedics (West Hatfield): 4.7 out of 5 (131 ratings, 51 reviews)
- Newton-Wellesley Orthopedic Walk-In: 3.5 out of 5 (40 reviews)
- Mass General Brigham Orthopedics (Brookline/Dr. Matthew Gordon): 4.9 out of 5 (63 reviews)
What patients say
Patients praise
- Convenience of walk-in services for prompt care
- Clinicians frequently praised for being professional, knowledgeable, and caring
- Highly rated doctors recognized for listening to patients and effectively resolving complex issues
Common complaints
- Long wait times reported at various orthopedics locations
- Occasional frustrations with communication and service attitude among some staff
In patients' words
"He sat patiently and listened to what I had to say and acknowledged it and made me feel heard. And he was just a super, super nice guy."
— Patient review for Dr. Matthew R. Gordon, MGB Orthopedics"First of all the convenience of being a walk in is awesome! It means you don't have to wait weeks and weeks for an appointment."
— Patient review for Newton-Wellesley Orthopedic Walk-InMore clinics in Westfield
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