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Mass General Brigham Orthopedics Walk-in

Orthopedic Clinic • Westfield, MA

★★★★☆3.5/540 reviews across 1 platform

Ratings by platform

  • Newton-Wellesley Orthopedic Walk-In: 3.5/5 (40 reviews)

What patients say

Patients praise

  • Convenience of walk-in services for prompt care
  • Clinicians frequently praised for being professional, knowledgeable, and caring
  • Highly rated doctors recognized for listening to patients and effectively resolving complex issues

Common complaints

  • Long wait times reported at various orthopedics locations
  • Occasional frustrations with communication and service attitude among some staff

In patients' words

"He sat patiently and listened to what I had to say and acknowledged it and made me feel heard. And he was just a super, super nice guy."

— Patient review for Dr. Matthew R. Gordon, MGB Orthopedics

"First of all the convenience of being a walk in is awesome! It means you don't have to wait weeks and weeks for an appointment."

— Patient review for Newton-Wellesley Orthopedic Walk-In

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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