Westfield Rehabilitation and Health Center |
Geriatric Care • Westfield, MA
Ratings by platform
- Medicare.gov/CMS: 4 out of 5 stars (CMS/Medicare overall rating) (Not explicitly aggregated as a total count across all platforms)
What patients say
Patients praise
- Caring, professional, and attentive nursing and rehab staff
- Clean and well-maintained facility environment
- Effective rehabilitation program with dedicated therapists
- Responsive administration and support staff
- Commitment to patient communication and family engagement
Common complaints
- Documented health deficiencies from periodic state inspections
- Occasional concerns regarding specific nursing care or staff communication
- Past complaints filed with state agencies related to care protocols
In patients' words
"My mother is a pt in Westfield Rehab . The staff there are excellent... The rehab staff are just wonderful all of them encouraging my mom and being kind."
— AssistedLivingScout review"Absolutely the most amazing facility I have ever encountered. Caring and professional and always willing to accommodate my needs and my friend’s needs and medical care."
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