Primary Care in Westfield, MA
Geriatric Care • Westfield, MA
Ratings by platform
- WebMD (Dr. Sarah O'Shea): 5.0/5.0 (19 ratings) (18 reviews)
- WebMD (Dr. Roger Beneitone): 4.5/5.0 (42 ratings) (15 reviews)
- Healthgrades (Lynn Mutlu, PA): 4.9/5.0 (26 ratings) (26 reviews)
- Healthgrades (Dr. Thomas Graziano): 3.1/5.0 (14 ratings) (14 ratings)
- BestProsInTown (Baystate Primary Care - Westfield): 1.9/5.0 (28 reviews)
What patients say
Patients praise
- Providers noted for being attentive, thorough listeners
- Compassionate and professional care from specific practitioners and staff members
- Strong satisfaction with clinical outcomes and treatment planning
- Effective communication from some healthcare providers and their support teams
Common complaints
- Difficulties with administrative communication and appointment scheduling
- Concerns regarding timely referral processing
- Reports of long wait times for appointments and in-office visits
- Inconsistent experiences with front-desk staff responsiveness
In patients' words
"Dr O'Shea and her staff have been an integral part of me losing 80 pounds and getting my diabetes in order. She is so friendly & always listens."
— WebMD"The person who answered the phone seemed completely disinterested in providing any information... Shockingly unprofessional."
— LocalityBiz"Dr Beneitone is the best! He actually listens and addresses all my problems and makes me feel comfortable. He doesn't attribute everything to my anxiety."
— WebMD"She spends a lot of time listening and talking to her patients. She also comes in whenever she wants and has patients waiting for a long time before even showing up."
— LocalityBizMore clinics in Westfield
Council On Aging / Senior Center
Patients praise: Friendly and helpful staff · High quality of meals offered at the center.
Women's Health | Compassionate OBGYN Care for Every Stage of Life
Patients praise: Compassionate and attentive care · Knowledgeable and thorough medical staff.
Family Medicine - Holyoke Health
Patients praise: providers described as caring and professional · effective communication and ability to explain medical information clearly.
Priority Urgent Care and Walk-In Medical Practice in Westfield ...
Patients praise: friendly and caring staff · timely care/short wait times.
Atlantic Medical Group Women's Health at Westfield
Patients praise: Knowledgeable and caring physicians · Efficient and pleasant appointment experiences for some patients.
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