Family Medicine Associates
Family Medicine • Westfield, MA
Ratings by platform
- Birdeye (aggregating Google and other sources): 2.8/5 (79 reviews)
What patients say
Patients praise
- Some patients find individual doctors to be good
- Occasional positive interactions with staff described as kind and attentive
Common complaints
- Poor administrative and office staff communication and attitude
- Difficulty with referrals and prescription processing
- Long wait times for appointments and phone calls
- Billing department issues and lack of responsiveness
- Unprofessional new patient intake process
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Atlantic Medical Group Women's Health at Westfield
Patients praise: Knowledgeable and caring physicians · Efficient and pleasant appointment experiences for some patients.
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Patients praise: Friendly and helpful staff · High quality of meals offered at the center.
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