Mount Carmel Medical Group Westerville
Primary Care • Westerville, OH
Ratings by platform
- Official Mount Carmel Health System website: 4.9/5 (based on specific providers) (Multiple reviews per provider (e.g., 289, 174, 197, 137))
- Birdeye: 3.4/5 (39 reviews)
What patients say
Patients praise
- Many individual physicians and nurse practitioners receive high ratings (often 4.9/5)
- Appreciation for thorough, personable, and kind medical providers
- Helpful and friendly office staff in many instances
- Efficient and fast lab services reported by some patients
- Availability of modern tools like an online patient portal for appointments and messaging
Common complaints
- Concerns regarding professionalism and attitude of some providers
- Complaints about feeling dismissed or patronized by medical staff
- Frustrations with billing and insurance issues, including network status confusion
- Reports of long wait times
- Critiques of office management, including facility cleanliness and bathroom access policies
In patients' words
"A true medical professional would have made appo..."
— Yelp/Apple Maps user review"The front desk staff is always very polite and welcoming and the office is always clean."
— Loc8NearMe user review"I would just like to say Dr.Rogan (Rachel) has been The only doctor that has ever listened to me has been the only doctor that’s never gaslit me and has been the only doctor that has ever taken the time."
— Birdeye user reviewMore clinics in Westerville
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