Primary Care | Westerville Medical Campus - Suite 230 - Ohio Health
Family Medicine • Westerville, OH
Ratings by platform
- Apple Maps: 2.8/5 (based on 40 reviews on Apple Maps) (40)
- Unilocal: Variable ratings (based on limited sample) (7)
What patients say
Patients praise
- Friendly and helpful staff members
- Clean and immaculate facilities
- Efficient check-out and care in some emergency/urgent situations
- Helpful and attentive communication from specific nursing and medical staff
Common complaints
- Billing and coding errors, particularly regarding wellness visits versus diagnostic visits
- Unexpectedly high costs for non-emergency care perceived as emergency care
- Dissatisfaction with check-in processes (e.g., kiosk systems)
- Reports of misdiagnosis or perceived inadequate care in urgent/emergency scenarios
In patients' words
"I was misdiagnosed and had to go in two days later with an even worse infection because it was not handled correctly the first time."
— Unilocal Review"I am beyond frustrated with OhioHealth. I have spent many hours on the phone over the last four months trying to correct an improperly coded wellness visit with my OB/GYN."
— Better Business Bureau (BBB) Review"One of the finest medical experiences I have ever had in my life! I have lived in ten states... so I have a lot to compare this to."
— Apple Maps ReviewMore clinics in Westerville
Ohio State Primary Care Westerville
Patients praise: Kind and caring staff and providers · Efficient, timely appointments with minimal wait times.
Mount Carmel Medical Group Westerville
Patients praise: High satisfaction with specific physicians and nurse practitioners · Polite and welcoming front desk staff.
Trusted Newborn Pediatrician in Westerville, Ohio
Patients praise: strong patient rapport and bedside manner · highly recommended for newborn care and long-term relationships.
Endocrinology Specialists - Mount Carmel Health System
Patients praise: Providers described as thorough, knowledgeable, and good listeners · Staff praised for being helpful by some patients.
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