Express Care Clinic - Wood River Health Services
Urgent Care • Westerly, RI
Ratings by platform
- Apple Maps/General aggregators: 2.5/5 (based on aggregate platform data) (not explicitly aggregated in search results beyond general mixed ratings)
What patients say
Patients praise
- Some patients appreciate the thoroughness and care of specific providers
- Generally friendly and kind staff members noted by some patients
- Satisfaction with pediatric care services
Common complaints
- Difficulties with appointment scheduling and cancellations
- Long wait times for appointments and in-office waiting times
- Concerns regarding staff communication and responsiveness to complaints
- Occasional negative experiences with provider bedside manner or professionalism
In patients' words
"Takes forever to get an appointment then they cancel it without giving any notice... After filling a complaint no one ever followed up."
— LocalityBiz user review"Alexa Allard NP is a beyond wonderful provider. She is so smart, thorough and attentive. Great bedside manner, She really cares. Very happy I found her."
— LocalityBiz user review"I went there in 2025. the provider was extremely demeaning talked to me like I was a drug addict because I had anxiety. never again."
— Apple Maps user reviewMore clinics in Westerly
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Patients praise: thorough explanations of conditions and treatments · caring, patient, and personable bedside manner.
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