University Orthopedics
Orthopedics • Westerly, RI
Ratings by platform
- rater8: 4.9/5 (2,400+ reviews)
- rater8: 5.0/5 (906 reviews)
What patients say
Patients praise
- Professional, personable, and kind staff.
- Thorough explanations of conditions and procedures.
- Efficient scheduling and timely appointments.
- Empathetic and attentive bedside manner.
- High confidence in the expertise of surgeons and providers.
Common complaints
- Some patients may find that certain providers talk too fast or talk over the patient during appointments.
In patients' words
"Everyone at this practice is exceptional. I didn’t feel at all rushed. ... Very empathetic & personable. Highly recommend this practice."
— Patient Review on LocalityBiz"Doctor Gross treats patients the way doctors used to treat patients before the big healthcare groups took over."
— rater8 patient review for Dr. Stephen Gross"Kailey listened to me with compassion and expertise. ... I felt heard and taken care of."
— rater8 patient review for Kailey Lyford, PA-CMore clinics in Westerly
Ortho Rhode Island
Patients praise: Efficient service and processes · High patient satisfaction rankings nationally.
Stephen B. Gross, MD
Patients praise: Professional and helpful demeanor · Effective communication and clear explanations.
South County Nephrology
Patients praise: Consistently high ratings for individual providers, specifically Dr. Mark Mancini who receives exceptional feedback for competence and care · Multiple 5-star ratings for overall hospital quality from CMS, reflecting recognized institutional standards.
RI Rheumatology
Patients praise: compassionate and attentive bedside manner · thorough and effective diagnostic approach.
Michael J. Harwood, MD
Patients praise: thorough, knowledgeable, and professional approach · efficient and timely office visits.
Joseph M. Romanello, MD
Patients praise: thorough explanations of conditions and treatments · caring, patient, and personable bedside manner.
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