Westerly Hospital | Yale New Haven Health
Hospital Services (Emergency, Surgical, Inpatient) • Westerly, RI
Ratings by platform
- Birdeye: 3.1 / 5 stars (285 reviews)
- MedicalRecords.com: 2.4 / 5 stars (21 reviews)
- HospitalStats.org: Very Good
What patients say
Patients praise
- Recognized nationally for high levels of patient experience (Press Ganey Guardian of Excellence Award)
- Some patients report positive interactions with nurses and doctors
- Good ratings in areas such as patient safety and outpatient experience
- Generally considered a valued community hospital asset
Common complaints
- Reports of long wait times in the emergency department
- Concerns regarding responsiveness of staff and bedside manner
- Issues with administrative and scheduling processes causing inconvenience to patients
- Isolated reports of dissatisfaction with specific medical treatments or diagnostic accuracy
In patients' words
"The nurses and doctors were exceptional! There was no waiting, I went into the surgical suite exactly on time. I was kept warm both before and after surgery."
— Yelp"Always a pleasant experience for me given the circumstances. Triage as well as the nurses were excellent! Doctors were knowledgeable and relatively caring as well, but so quick to rush you out the door."
— MedicalRecords.comMore clinics in Westerly
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