Care New England Health System | Rhode Island
Hospital Services (Emergency, Surgical, Inpatient) • Westerly, RI
Ratings by platform
- Birdeye: 3.1 out of 5 stars (285 reviews)
- U.S. News & World Report: 90% willingness to recommend (overall satisfaction)
- Women's Choice Award: 75% inpatient recommendation / 87% outpatient recommendation
What patients say
Patients praise
- Friendly and attentive staff reported by some patients
- High recommendation rates for outpatient experiences
- Positive rankings in patient safety and outpatient experience quality metrics
Common complaints
- Reports of poor responsiveness or long wait times for assistance
- Concerns regarding staff communication or medical errors
- Negative experiences in the emergency or mental health departments
- Issues with administrative processes such as scheduling
In patients' words
"Thank you to the Endoscopy department for the wonderful care last week, everyone was very attentive and friendly."
— Birdeye Review"Do not go there if you nor anyone else is having depression/mental issues. They treat you worse than a prisoner!"
— Birdeye ReviewMore clinics in Westerly
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Michael J. Harwood, MD | Hartford HealthCare | CT
Patients praise: thorough, knowledgeable, and professional approach · efficient and timely office visits.
Joseph M. Romanello, MD Nephrology - Westerly Hospital
Patients praise: thorough explanations of conditions and treatments · caring, patient, and personable bedside manner.
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